Question 1

How do I set up my first booking page?

Accepted Answer

After signing up, go to your dashboard and click 'Create Booking Page'. Choose a service type, set your availability hours, connect your calendar, and customize the page with your branding. Your booking link will be ready to share in minutes.

Question 2

Which calendar apps does BrandX Booking sync with?

Accepted Answer

BrandX Booking syncs with Google Calendar, Microsoft Outlook, Apple Calendar, and any CalDAV-compatible calendar app. You can connect multiple calendars at once to prevent double-bookings across all your accounts.

Question 3

How does round-robin scheduling work?

Accepted Answer

Round-robin scheduling automatically distributes incoming bookings across your team members based on their availability. You can configure it to balance by equal distribution or by team member workload, ensuring no single person gets overwhelmed.

Question 4

Can I white-label BrandX Booking for my clients?

Accepted Answer

Yes. Our platform supports full white-labeling — you can apply your own logo, brand colors, custom domain, and email templates. Your clients will see your brand, not ours. This is ideal for agencies and resellers.

Question 5

Does BrandX Booking send automatic reminders?

Accepted Answer

Yes. BrandX Booking sends email and SMS/text reminders automatically before scheduled appointments. You can customize the timing (e.g., 24 hours and 1 hour before) and the message content for each reminder.

Question 6

How do I connect BrandX Booking to my website?

Accepted Answer

You can embed BrandX Booking on your site in three ways: an inline widget, a popup modal triggered by any button, or a floating bubble in the corner. All embed options are available as simple JavaScript snippets you copy-paste into your site.

Question 7

Is there an API I can use for custom integrations?

Accepted Answer

Yes. BrandX Booking provides a full REST API with OAuth 2.0 authentication. You can manage appointments, users, availability, and webhooks programmatically. See our API documentation at brandxbooking.com/api-docs.

Question 8

What is the setup fee?

Accepted Answer

There is a one-time $600 setup and onboarding fee. This covers account configuration, calendar sync setup, white-label customization, and a live onboarding session with our team. Monthly pricing is volume-based — contact us for a quote.

BrandX Booking Help Center